Patient support services for effective treatment

As the leading patient support service provider in the Nordics, we handle more than 15,000 cases per year.  Our service is suitable for all medicinal products, particularly for products that require enhanced risk management or regular dosing. These kinds of products are common in fields including neurology, rheumatology, and oncology, as well as in the treatment of diseases such as diabetes and asthma. Our goal is to motivate patients to adhere to their treatment by giving them individual guidance and to help them live their everyday lives as normally as possible. No one should have to feel sicker than they are.   

Patient support services in all Nordic countries 

  •  Individual guidance and support for registered patients on the use of a medicinal product: support is provided via phone calls, home visits by our mobile nurses (varies by country), digital platforms or text messages 
  • Service is provided in the Nordic countries, with flexible opening hours (Iceland is handled separately) 
  • The service is managed through our own state-of-the-art database and systems and is designed with particular attention to requirements relating to pharmacovigilance and data protection 
Anna-Maria Ek

Anna-Maria Ek

Head of Patient Support Programs
Phone Icon +46 70 275 33 07
Terhi Taveras

Terhi Taveras

Pharmacovigilance Team Lead, Medical Information and Patient Support Team Lead
Phone Icon +358 40 7621 491
Päivi Väänänen

Päivi Väänänen

Account Director
Phone Icon +358 50 533 8559