Our Nordic expert team offers high-quality Medical Information and Pharmacovigilance Services

With people at heart we care for every step in Medical Information and Pharmacovigilance. The health and safety of patients is our top priority. We believe that collaboration is the key to success. Together, we can create a quality-assured partnership that adds value to your business. As our customer, you will be supported by a team of experienced experts with backgrounds in pharmacy, nursing and other healthcare professions. Our teams are situated in Sweden, Finland, Denmark and Norway.

Medical Information

  • Managing medical information functions for pharmaceutical and medical device companies, utilising our experience as the leading medical information centre in the Nordics
  • Service is provided in Finnish, Danish, Norwegian, Swedish and English via phone, e-mail or chat
  • Our unique, validated Case Management System and service-oriented experts ensure smooth communication with you and the patients.


  • Local affiliate pharmacovigilance obligations, such as receipt and processing of adverse event reports, monitoring of local medical literature, social media and internet screening, pharmacovigilance training and administrative work, including reconciliations, compliance monitoring and deviation reporting
  • Coaching for audits and inspections
  • Assisting in meetings with authorities
  • Planning and preparation of local pharmacovigilance quality documents
  • Translation of texts related to pharmacovigilance

Please do not hesitate to contact us for more information.

Contact us

Marie Kerttu

Head of Medical Information and Pharmacovigilance +46 70 773 62 19 marie.kerttu@oriola.com

Jennie Tjernström

Jennie Tjernström

Key Account Manager +46 70 918 45 52 jennie.tjernstrom@oriola.com

Päivi Väänänen

Päivi Väänänen

Account Director +358 40 3594 118 paivi.vaananen@oriola.com